Dieterle & Victory provide a full range of services to cater to the needs of the importer/exporter including:-

In addition, we continue to develop and refine systems that provide the importer/exporter with all information/documentation that is required to ensure smooth and seamless moves in the international sphere. These include:-

Internet Cargo Tracking

The most up-to-date, state of the art cargo tracking system in today's market enabling you to track each and every shipment from door to door. This all happens from your own terminal, in real time, accessible 24 hours a day, 365 days a year.

E-docs

Part and parcel of the above service enabling you to print at your own terminal a full set of documents for any shipment being handled by us. This also includes freight invoice, disbursement invoice, statement, etc.

In-house account managers

A dedicated in-house customer service manager readily accessible to you when you ring on any operational matters. This account manager will liaise with your suppliers, track and trace all shipments and report directly to you.

Davits

D&V information team advice to all clientele advising of any changes in the shipping world, increases, decreases, what's new plus helpful hints on importing and exporting.

Quotations

Rate requests responded to same day.

Phone calls

Answered each and every time with no voicemail diversions.

For more information concerning our services or facilities, please contact your nearest Dieterle & Victory office.